Privacy policy

Privacy Policy

This Privacy Policy outlines the personal data processed by Quist Watch Group B.V. and the purpose for which these data are used. Responsible for the processing of personal data is: Quist Watch Group B.V., located and operating in Rotterdam, the Netherlands, and registered with the Chamber of Commerce under number 83748385.

Types of personal data

Quist Watch Group processes your personal data when you use our services via our website www.quistwatches.nl and/or when you provide these data to us voluntarily. Below is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address details
  • Phone number
  • Email address
  • Other personal data that you voluntarily provide to Quist Watch Group, such as creating a profile or contacting us.
  • Data about your activities on our website

Purpose of processing personal data

Quist Watch Group processes your personal data for the following purposes:

  • To deliver the goods and services requested by you.
  • To handle the payment for our goods and services.
  • With your consent, to send our newsletter and/or promotional material.
  • To contact you when necessary to perform our services and address any complaints and/or questions.
  • To enable you to create an account on our website and manage this account.
  • To analyze your behavior on the website to improve the website and tailor the offer of products and services to your preferences.
  • To comply with applicable laws and regulations.
  • To create analyses and reports.

Automated decision-making

Quist Watch Group does not make decisions based on automated processing that can have (significant) consequences for individuals. This refers to decisions made by computer programs or systems without human involvement (e.g., by an employee of Quist Watch Group).

How long we retain personal data

Quist Watch Group does not retain your personal data longer than necessary for the purposes mentioned above and to comply with legal regulations. Once it is no longer necessary to retain your personal data, we will delete them.

Quist Watch Group uses cookies with a defined expiration time. Unless you visit our website or use our services within that time, the cookies will be automatically disabled, and the stored data will be deleted.

Sharing of personal data with third parties

Quist Watch Group does not disclose personal data to third parties unless required by a legal provision or a court order or supervisory authority, or if necessary for the prevention, detection, or prosecution of criminal offenses (such as fraud or deception) or if you have given consent for this.

Quist Watch Group may use other service providers to process personal data as processors, solely on behalf of Quist Watch Group. Quist Watch Group enters into a data processing agreement with these processors, requiring them to comply with the provisions of this Privacy Policy.

Personal data of minors

Quist Watch Group does not intend to collect data from visitors under the age of 16 unless with the consent of parents or guardians. However, we cannot verify whether a visitor to our website is over 16 years old. We recommend that parents be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data from a minor without permission, please contact us at support@quistwatches.nl, and we will delete this information.

Cookies or similar technologies

Quist Watch Group uses functional, analytical, and tracking cookies on its website. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone during your first visit to our website. Quist Watch Group uses functional cookies to ensure the proper functioning of the website and to remember your preferences. These cookies are also used to optimize the website and make it work well. Analytical cookies are used to collect statistics about the use of the site for optimization purposes. Finally, we place tracking cookies to track your surfing behavior so that we can offer customized content and advertisements. We informed you about these cookies and asked for your permission during your first visit to our website. You can opt-out of cookies by configuring your internet browser not to store cookies. You can also delete all information previously stored through your browser settings.

Third-party websites

This Privacy Policy only applies to the website of Quist Watch Group and not to third-party websites linked on our website. We recommend reviewing the privacy conditions of third-party websites before sharing personal data.

Rights of data subjects

You have certain rights regarding your personal data, including the right of access, rectification, restriction, objection, deletion, and data portability. The right to data portability allows you to request your personal data in a computer file to send to yourself or another organization specified by you.

You can send a request for access, rectification, restriction, objection, deletion, and data portability to support@quistwatches.nl. To ensure that the access request is made by you, we ask you to include a copy of your identity document with the request. In this copy, make your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) unreadable. This is to protect your privacy. We will respond as soon as possible but within four weeks to your request. Quist Watch Group also wants to inform you that you have the opportunity to lodge a complaint with the national supervisory authority.

Security of personal data

Quist Watch Group respects the privacy of every individual and ensures that personal data are treated confidentially and with the utmost care. Access to your personal data is limited to prevent unauthorized access, modification, or misuse and is only allowed to our employees on a ‘need-to-know’ basis.

Quist Watch Group has implemented appropriate technical and organizational measures to secure your personal data against loss, misuse, unauthorized access, disclosure, and alterations. Security measures include limiting access to data, using passwords, and encryption where possible.

Personal data is not processed in countries outside the EEA.

If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service at support@quistwatches.nl.

Changes to the Privacy Policy

Quist Watch Group may change this Privacy Statement from time to time by posting an updated version of the Privacy Policy on the website. We recommend checking this statement regularly to stay informed about how we process your personal data.

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